1. Information We Collect
We collect only the information necessary to provide and improve our services, including:
Personal information: name, email address, phone number (only if you provide them).
Billing information: payment confirmation details (we do not store credit card information).
Technical information: device type, IP address, connection logs, and usage data to improve service performance.
Support information: messages or requests you send through our contact form or email.
We do not collect sensitive data (such as identity documents, bank details, or social security information).
2. How We Use Your Information
We use your information only for the following purposes:
To create and activate your digital subscription.
To deliver your login details.
To provide customer support and answer your requests.
To improve the performance and stability of our services.
To ensure secure and authorized access to our servers.
To send important service-related notifications (activation, technical updates, etc.).
We do not use your data for advertising purposes without your explicit consent.
3. How We Protect Your Information
We take security seriously and implement the following measures:
Encrypted data transmission (SSL).
Restricted access to customer information.
No storage of payment card information.
Secure servers and anti-fraud protection.
We also regularly update our systems to maintain a high level of security.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
Payment processing services (PayPal, Stripe, etc.) when you make a purchase.
Legal requirements if we are required to comply with a court order or regulation.
We never share your data with marketers, advertisers, or third-party companies.
5. Cookies & Tracking Technologies
We may use cookies to:
Improve your browsing experience.
Remember your preferences.
Analyze website performance.
You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
Request access to your personal data.
Request correction of incorrect information.
Request deletion of your data (when legally permitted).
Withdraw your consent at any time.
To exercise your rights, please contact us at:
📩 Email: support@chilltv.shop
📞 Support: available 24/7
7. Data Retention
We keep your information only as long as necessary for:
Account activation
Technical support
Legal or security obligations
If you request deletion, we permanently erase all data not required by law.
8. Third-Party Links
Our website may include links to third-party services (apps or tools).
We are not responsible for their privacy practices.
We encourage you to review their policies before using them.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about our Privacy Policy, please contact us:
📩 Email: support@chilltv.shop
🌐 Support: via our website contact page
We are committed to protecting your privacy and ensuring a safe online experience.